Giving and Receiving Feedback for Personal and Professional Growth (Online Workshop on 04/24/25)

Giving and Receiving Feedback for Personal and Professional Growth

Note: This workshop has limited capacity. This is an online, interactive workshop on April 24, 2025 from 9:15am-12:30pm ET. Please note that this is 30 minutes later than most Public Health Practice Academy Workshops. Participants will use Zoom to join with both video and audio. This workshop is sponsored by The Region IV Public Health Training Center.

Training Description:

Without feedback, individuals and businesses cannot grow.  Feedback is the key to serving your community better and getting the most out of your team. But giving and receiving feedback can be incredibly uncomfortable and when done poorly, feedback can actually be destructive. In this interactive workshop, start to develop a ‘growth mindset’ to make feedback a continuing part of your culture, both in person and virtually.  Get tools on how to deliver SMART feedback that is specific, actionable and measurable. Use the COIN framework to structure a difficult conversation.  Learn the right questions to ask to solicit feedback and get coaching on how to handle feedback - good or bad - with courtesy and professionalism. So instead of shrinking from feedback you can embrace it for the opportunity it is. 

About the Trainer:

Fresh off her recent TEDx talk, Shana Merlin is touring her fun and interactive presentations nationwide. She specializes in using the tools and techniques from improvisational comedy to teach team building, communication, sales, persuasion, leadership, making meetings matter, medical communications, and creativity. 

Some of her clients have included Methodist Medical Center, Region IV Public Health, Lone Star Dental Seminars, The University of Texas Dell Medical School and Texas Medical Liability Trust. Shana is an associate at the Center for Health Communication at the University of Texas, was a Professor of Improvisation at St. Edward’s University, and is the Founder of the Merlin Works Institute for Improvisation.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31680, Public Health Training Centers for $4,404,138.  The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS or the U.S. Government.